FAQs

Frequently Asked Questions About Our Cleaning Services


  • FAQ 1: What services does Southern Carpet Care offer?

    At Southern Carpet Care, we offer a wide range of cleaning services, including carpet cleaning, rug cleaning, upholstery cleaning, wood floor care, tile and grout cleaning, stripping and waxing, LVT (Luxury Vinyl Tile) flooring cleaning, and stain removal. We cater to both residential and commercial clients in the Mobile, Alabama, area.

  • FAQ 2: What areas do you serve?

    We proudly serve Mobile and the surrounding areas, including Daphne, Theodore, Foley, Fairhope, Bucks, Irvington, Semmes, Bayou La Batre, Dauphin Island, Mount Vernon, Coden, Wilmer, Chunchula, Creola, Grand Bay, and Saraland.

  • FAQ 3: How can I contact Southern Carpet Care to schedule a service?

    You can contact us at (251) 643-4038 to schedule an appointment or request a free estimate. Our friendly team is ready to assist you with your cleaning needs.

  • FAQ 4: Are your cleaning products and methods environmentally friendly?

    Yes, we are committed to using eco-friendly cleaning products and methods to ensure the safety of your living or working environment. Our cleaning solutions are designed to be effective while minimizing environmental impact.

  • FAQ 5: Do you offer any discounts or promotions?

    We occasionally offer special discounts and promotions on our services. Please check our website or contact us for the latest offers and to see if you qualify for any ongoing discounts.

  • FAQ 6: How often should I have my carpets professionally cleaned?

    The frequency of professional carpet cleaning depends on factors such as foot traffic and the presence of pets or allergens. In general, we recommend having your carpets cleaned at least once a year, but high-traffic areas may benefit from more frequent cleaning.

  • FAQ 7: Do you offer any warranties or guarantees on your services?

    Yes, we stand by the quality of our work. We offer satisfaction guarantees to ensure that you're happy with the results. If you encounter any issues after our service, please don't hesitate to contact us, and we'll make it right.

  • FAQ 8: Is it necessary to move furniture before the cleaning service?

    For the best cleaning results, we recommend moving smaller items and fragile objects from the areas to be cleaned. Our team can assist with moving larger furniture, and we'll ensure that your belongings are protected during the process.

  • FAQ 9: How long does a typical cleaning service take?

    The duration of a cleaning service depends on the type and size of the area to be cleaned. While we aim for efficiency, the time required can vary. We'll provide you with an estimated timeframe when you schedule your service.

  • FAQ 10: What payment methods do you accept?

    We accept various payment methods, including major credit cards and cash. Please feel free to discuss your preferred payment option when scheduling your cleaning service.

  • FAQ 11: Can I request a customized cleaning plan for my specific needs?

    Absolutely. We understand that every space is unique, and we're happy to work with you to create a customized cleaning plan tailored to your specific needs and preferences.

Can't find what you're looking for? Simply call our friendly staff at (251) 643-4038.

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